Return and Exchange policy
At UpKriti, we have a 5-day return policy, which means you have 5 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at upkritiinfo@gmail.com or through Whatsapp at +917060800464. If your return is accepted, we’ll send you a return shipping label, as well as the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at upkritiinfo@gmail.com or through Whatsapp at +917060800464.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
In the event of an exchange, the item must be returned in its original condition, including all tags and packing. Returns and exchanges will not be accepted for items that have been used.
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